Frequently asked questions
Will Flair Filters reduce my aircon's airflow?
Flair filters reduce airflow by only 10% to 15%, but deliver up to 90% pollution filtration in return. It’s a small trade off. You can easily improve airflow in two ways:
1. Increase your aircon's fan speed for full coverage.
2. Trim the filter slightly smaller so it doesn't cover the entire mesh filter. The electrostatic charge of the filter still ensures pollution gets filtered out from your home, while improving airflow.
With Flair Filters, can I skip my aircon servicing?
No, Flair Filters are not a replacement for your regular aircon maintenance. While our filters may prevent mold spores from entering your machine, we highly recommend you continue to service your aircon every quarter with a professional service provider. It is essential for the longevity of your system and overall cleanliness of your home's air!
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. Please contact us at hello@flairfilters.com sharing your purchase details, order number and a picture of your product.
What are flair filters made of?
Flair filters are made of high-quality nonwoven polypropylene. This material is excellent at trapping dust, pollen, and airborne particles while maintaining smooth airflow. Flair filters also meet industry-standard air-quality and safety certifications, ensuring reliable, high-performance filtration for your home.
How do I use my filters safely?
Replace every 2 months for best results. In climates like Asia and The Middle East, fresh filters mean fresher air. Store unused filters somewhere cool and dry, and if a filter ever looks dirty, damp, or smells off, just swap it out early. These are single-use filters, so please don't wash them.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Delivery times depend on your location:
- Singapore & Malaysia: 4–5 days
- Asia region: About 1 week
- Global: Up to 10 days
How do I install my filters?
Installing Flair filters is simple and takes less than a minute:
- Open the front cover of your aircon unit and remove the existing dust filter.
- Attach the Flair filter sheet on top of the dust filter using the included double-sided tape.
- Place the dust filter back into your aircon unit and close the cover — and you’re all set.